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SarathPrashanth Member since 2016 49 posts
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Posted: 1 year ago
Last activity: 1 year 2 months ago
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FB Messenger to Bot Integration is not working

I have made the configuration required for Fb messenger to Bot integration.

Webhooks, Messenger setting. etc. Now when i send message to my FB page, i get the below error

2019-04-21 13:36:02,811 [se-nio2-9443-exec-10] [ STANDARD] [ ] [ IWellcare:01.01.01] (el_Interaction_Facebook.Stream) ERROR ip-172-31-11-190.ec2.internal|127.0.0.1|HTTP|channel|srv|fblogin|ASAV9EVS3K10VX41KBFIBA2I1188LRQELA - Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'.

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.performStream_4(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:591) ~[?:?]

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:111) ~[?:?]

2019-04-21 13:36:02,813 [se-nio2-9443-exec-10] [ STANDARD] [ ] [ IWellcare:01.01.01] (e.internal.ServiceMappingUtils) ERROR ip-172-31-11-190.ec2.internal|127.0.0.1|HTTP|channel|srv|fblogin|ASAV9EVS3K10VX41KBFIBA2I1188LRQELA - Caught unexpected exception mapping outbound data: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

2019-04-21 13:36:02,813 [se-nio2-9443-exec-10] [ STANDARD] [ ] [ IWellcare:01.01.01] (el_Interaction_Facebook.Stream) ERROR ip-172-31-11-190.ec2.internal|127.0.0.1|HTTP|channel|srv|fblogin|ASAV9EVS3K10VX41KBFIBA2I1188LRQELA - Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'.

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.performStream_4(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:591) ~[?:?]

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:111) ~[?:?]

2019-04-21 13:36:02,814 [se-nio2-9443-exec-10] [ STANDARD] [ ] [ IWellcare:01.01.01] (e.internal.ServiceMappingUtils) ERROR ip-172-31-11-190.ec2.internal|127.0.0.1|HTTP|channel|srv|fblogin|ASAV9EVS3K10VX41KBFIBA2I1188LRQELA - Caught unexpected exception mapping outbound data: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

2019-04-21 13:36:02,814 [se-nio2-9443-exec-10] [ STANDARD] [ ] [ IWellcare:01.01.01] ( internal.services.ServiceAPI) ERROR ip-172-31-11-190.ec2.internal|127.0.0.1|HTTP|channel|srv|fblogin|ASAV9EVS3K10VX41KBFIBA2I1188LRQELA - HTTP service [channel][srv][fblogin] failed:Outbound data mapping failed:com.pega.pegarules.pub.services.ServiceException: Outbound data mapping failed

Caused by: com.pega.pegarules.pub.PRException: Caught unexpected exception mapping outbound data: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

Caused by: com.pega.pegarules.pub.PRRuntimeException: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:117)

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.performStream_4(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:591)

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:111)

Caused by: com.pega.pegarules.pub.PRException: Caught unexpected exception mapping outbound data: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

Caused by: com.pega.pegarules.pub.PRRuntimeException: Section 'fbLogin' execution error on page 'WorkPage' of class 'Work-Channel-Interaction-Facebook'. : null

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:117) ~[?:?]

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.performStream_4(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:591) ~[?:?]

at com.pegarules.generated.html.ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.execute(ra_stream_fblogin_65975c40ecff27d16f6f305604a08e43.java:111) ~[?:?]

I haven't modified the OOTB Service HTTP - channelsrvfblogin

which calls fbInitLogin activity and response is html stream fblogin.

Do i need to make any changes ? Any help would be appreciated.

Been asking about this for a long time didn't get proper help . Please do enlighten me .

My RS stack has Facebook Channel RS added too.

Not sure what am i missing.

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