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Venkata Bandaru (VenkataB2266)
TAL International

TAL International
IN
VenkataB2266 Member since 2017 2 posts
TAL International
Posted: August 21, 2018
Last activity: September 4, 2018
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GetNextWork Allow to open a case for multiple users

Hi All,

Tow or more users are able to open same work objects by clicking GetNextWork option. In case type rule locking functionality set as Optimistic as per business requirement. Need to lock work objejt for single user only, If other users try to open same case it will need to not open. Please help on this.

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