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AMITTUTUN Member since 2011 62 posts
JKTechnosoft
Posted: 3 years ago
Last activity: 3 years 7 months ago
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Regarding PegaChat functionality

I just joined a project and they have configured PegaChat before. I saw in implementation guide we have a script that will initaiate PegaChat interaction.Below is the script from the implementation guide. My question is where I will find APIToken? Also is there any link to configure and understand Pega Chat.

<script type="text/javascript">
(function() {
window.fireflyAPI = window.fireflyAPI || {};
window.fireflyAPI._log = window.fireflyAPI._log || function(){};
window.fireflyChatAPI = {};
fireflyChatAPI.token = "55cd31651688685c461f69d4";
fireflyChatAPI.type = 'visitor';
fireflyChatAPI.serverHostUrl = "http://chat.usefirefly.com:80";
fireflyChatAPI.queue = 'QUEUE_NAME';
fireflyChatAPI.assetHostUrl="https://firefly-chat-production.s3.amazonaws.com";
var script = document.createElement("script");
script.type = "text/javascript";
script.src = "https://firefly-chat-production.s3.amazonaws.com/scripts/loaders/chatLo…";
script.async = true;
var firstScript = document.getElementsByTagName("script")[0];
firstScript.parentNode.insertBefore(script, firstScript);
})();
</script >

***Updated by moderator: Lochan to add SR Exists group tag***

Pega Customer Service SR Exists
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