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 Craig Armstead (CraigA52) Virgin Media
Virgin Media
GB
CraigA52 Member since 2017 34 posts
Virgin Media
Posted: February 6, 2018
Last activity: February 9, 2018
Posted: 6 Feb 2018 4:24 EST
Last activity: 9 Feb 2018 3:41 EST
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PegaCHAT 7.31 - Notifications

Hi All,

We have just upgraded a Pega 7.2, CS 7.14 server to 7.31 so we can use PegaCHAT 7.31. However I've been asked if it supports user notifications.

Does anyone know if PegaCHAT 7.31 supports HTML 5 notifications at all? Or any type of user notification? I've tested it with the sample cs application but didn't notice any form of configuration for user notifications.

Thanks
Craig

Pega Customer Service Conversational Channels
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Accepted Solution

Posted: 4 years ago
Posted: 8 Feb 2018 3:23 EST
Srikanth Gade (gades) PEGA Associate Architect CRM - Customer Service
Pegasystems Inc.
IN

HTML5 notifications are not supported.

Thanks,

Srikanth
Posted: 4 years ago
Posted: 9 Feb 2018 3:41 EST
Craig Armstead (CraigA52) Virgin Media
Virgin Media
GB

Hi Srikanth,

Not the answer I was hoping for but expected.

Perhaps we should request this as a feature request.

Cheers
Craig

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