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swatic52 Member since 2019 17 posts
Bank of America
Posted: 4 months ago
Last activity: 4 months 1 week ago
Solved

Routing assignment back to user who was working on it

Hi,

I have the below Process Flow

Start > Assignment1 > Approval assignment> Assignment2 >End

 

1. Assignment1 : is completed by user1

2. Approval assignment : is routed & performed by its Manager1 

3. Assignment2 : should be again routed to user1

 

I am able to configure the routing for step 2  on assignment properties, like below

 Assignment Type = Worklist, Router = ToWorklist , parameters : Operator :  Manager1 

(this step is working fine)

But I am not able to configure the routing on Assignment2 to user1

I tried below settings but it is not working :

-------------

Route to : Custom

Assignment Type = Worklist,

Router = ToWorklist

parameters : Operator : pxRequestor.pyUserIdentifier

-------------

 

Can someone please advise how it can be done?

screenshot attached.

Thanks in Advance.

 

 

***Edited by Moderator Marissa to update Pega Academy to Product; update Platform Capability Tags***

Pega Platform Case Management
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