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Ashok Gorantla (Mr.Ashok)
Verizon

Verizon
US
Mr.Ashok Member since 2013 4 posts
Verizon
Posted: December 24, 2016
Last activity: January 10, 2017
Posted: 24 Dec 2016 11:20 EST
Last activity: 10 Jan 2017 21:31 EST
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Standard agent's security context is not switching to pyAccessGroup of the queued requestor

V7.1.8 - Standard agent is always running under PRPC:Unauthenticated context (PegaRULES:Guest role) and is not switching to the authorization context of the queued requestor. Any ideas on what might be the issue or if this is a known issue?

Edit: Issue is resolved. System name was changed and the new Batch requestor was using Unauthenticated accessgroup instead of the batch access group. We had to clear the cache and restart to get it working again.

***Updated by moderator: Lochan to update Categories***

Security System Administration
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