Question

4
Replies
824
Views
Close popover
Cloe Walker (CloeW938)
IT Solution Service

IT Solution Service
SG
CloeW938 Member since 2018 148 posts
IT Solution Service
Posted: July 13, 2018
Last activity: August 2, 2018
Closed

What is the outcome of enabling "Default" Workpool Email Account

Hi,

I have never enabled "Default" Workpool Email Account (see attached screenshot). I only created Email Accounts for my custom Workpool in my past experience. Now, I am needing to enable this "Default" guy because I need to enable "Forgot password" functionality which is newly introduced in 7.3 release. This requires "Default" Workpool Email Account.

My question is what the outcome of enabling this "Default". What kind of e-mails would be sent out at what timing. Can anyone please list up typical examples so I can be sure it is okay to enable it (we do not want to just enable it and end up with finding out random / bunch of e-mails sent to users).

Thanks,

Case Management Data Integration
Moderation Team has archived post