Question 1 Replies 73 Views × Close popover Pritam Chakraborty (PritamChakraborty) Capgemini NL Managing Consultant Capgemini NL NL View Profile Send Message PritamChakraborty Member since 2012 16 posts Capgemini NL Posted: December 26, 2018 Last activity: December 26, 2018 Posted: 26 Dec 2018 7:15 EST Last activity: 26 Dec 2018 7:51 EST Closed Attaching Images with FB / Web chats Hi All I have a requirement that, a user should be able to attach an image through FB / WebChat. Can you please let me know if that is possible with 7.4 Pega. Thanks Pritam Conversational Channels × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years ago Posted: 26 Dec 2018 7:51 EST × Close popover Piotr Kulig (Piotr Kulig) PEGA Principal Product Architect Pegasystems Inc. PL View Profile Send Message Piotr Kulig PEGA replied to PritamChakraborty Hello, All attachments added by user using Facebook channel will be added to service case but Please be aware that it works only if you are in context of case. So - yes it works - attachment will be attached to currently processed case. Webchat in 7.4 doesn’t support attachments.