Zekeriya Batuhan Alkın (ZekeriyaBatuhanA)
Integrated Telecom Solutions Inc

Integrated Telecom Solutions Inc
ZekeriyaBatuhanA Member since 2020 16 posts
Integrated Telecom Solutions Inc
Posted: 3 weeks 1 day ago
Last activity: 3 weeks 1 day ago
Posted: 7 Jul 2021 10:39 EDT
Last activity: 7 Jul 2021 13:42 EDT

Pega Chat and Web Chat

I want to implement the chat for the internal 2 agents. But the feature is disabled because it need a server configuration key. I don't know where to get it. At also what should i exactly do. Does it need API for the chat server or external server for that. Can anyone explain to me step by step with the example please.

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Customer Service Conversational Channels