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PrashantK0033 Member since 2017 12 posts
Ernst & Young LLP
Posted: 10 months ago
Last activity: 10 months 2 weeks ago

passParameter from Web Chat MashUp to Pega

We are planning to send paramter from Mash up to Pega to initiate case.
As Mashup generated have classname 'Work-Channel-Chat', we are not able to figure out how we can pass parameter to pega from host(Html web page. a simple page)

<div data-pega-gadgetname ='PegaGadget'
data-pega-action ='createNewWork'
data-pega-action-param-classname ='Work-Channel-Chat'
data-pega-action-param-flowname ='pyStartCase'
....
...
..

We tried in many way to pass this but we can't figure out a way about this. Need help on that

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Conversational Channels Case Management
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