Kavitha Ethirajalu (KavithaEthirajalu)
Software Architect
KavithaEthirajalu Member since 2016 22 posts
Posted: May 17, 2018
Last activity: June 7, 2018
Posted: 17 May 2018 14:42 EDT
Last activity: 7 Jun 2018 2:40 EDT

CPmInteraction portal Customization

Hello, We updated our app from 7.1.7 to 7.31 and so cpm as well from 7.13 to 7.31. In new updated version, the cpmhcinteraction portal is replaced by cpminteraction portal.And so we changed the portal. Now when for Mywork and dashboard, i m not sure where i can find the .pxdashboard.pysection and replcae that with my custom, HometabMain --> pxUserDashboard ---> pxUserDashboardContent ( this section refer a property for the section - pxUserDashboard.pySectionName).Not sure how to customize this as i m not sure from which place this section property is set.

In the sample customer care application, it refer the property, for the section CustomerServiceDefaultDashboard. Not sure from where this is set and not able to find reference.

If someone know how to make change to this , please help me.

***Updated by moderator: Lochan to update Categories***

***Edited by Moderator to add SR Details***

Pega Customer Service User Experience Support Case Exists
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