Question 11 Views Crochet Technologies (shambhavis8193) Crochet Technologies Private Ltd Crochet Technologies Private Ltd IN View Profile Send Message shambhavis8193 Member since 2021 2 posts Crochet Technologies Private Ltd Posted: May 20, 2021 Last activity: May 20, 2021 Posted: 20 May 2021 14:24 EDT Last activity: 20 May 2021 14:37 EDT Empty Work Item Handle when completing Service case and clicking to view it Report I am unable to create a service case when creating it as a temporary work object. Mentioned below are the steps I have followed. Also attached screenshots of the implementation 1.I have modified the OOTB GeneralServiceRequest Case type to create a temporary work object. 2. In the flow (CAGeneralService flow), I have placed 2 assignments, both with flow action Action Stub 3. In step 3, I persist the case Execution : 1. I create an Interaction case, from the demo call 2. I create a general service flow and keep clicking on submit/confirm buttons till the last screen. Once done, I click on the General Service Intent Task tab on left hand side (The same which was clicked earlier to create the case) 3. I get a pop up alert displaying "Empty Work Item Handle" Appreciate any help with this Pega Customer Service Case Management Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!