Question2Replies947Views×Close popoverkarthik Gandham (karthikG3591) tsys tsys GB View ProfileSend Message karthikG3591 Member since 2016 2 posts tsys Posted: January 11, 2017Last activity: January 13, 2017Posted: 11 Jan 2017 14:22 ESTLast activity: 13 Jan 2017 1:17 EST Closed How can we have exact user Interface when we route workbasket and Pull from the workbasket Based on the Skills of operator?How can we have exact user Interface when we route workbasket and Pull from the workbasket Based on the Skills of operator? User Experience ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoPosted: 11 Jan 2017 20:34 EST×Close popoverEvita Lobo (Evita_08) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageEvita_08 PEGA replied to karthikG3591Hi Karthik, Thank you for your query posted. Could you clarify your question. Do you want to know how to achieve routing of cases from workbasket based on the skills? If yes, then you can use the GetNextWork activity. Thank you. Posted: 4 years agoPosted: 12 Jan 2017 0:07 EST×Close popoverVadakkivitel Sasindhran Srijith (SrijithSasindhran) Incessant Technologies Incessant Technologies IN View ProfileSend MessageSrijithSasindhran Incessant Technologies replied to karthikG3591You can use toLevelledWorkGroup or SampletoSkilledGroupList OOTB Router Activities to retrieve assignments based on the Skills.In the assignment level you need to give the skill level required.