Question2Replies946Views karthikG3591 Member since 2016 2 posts tsys Posted: 3 years agoLast activity: 3 years 9 months ago Closed How can we have exact user Interface when we route workbasket and Pull from the workbasket Based on the Skills of operator?How can we have exact user Interface when we route workbasket and Pull from the workbasket Based on the Skills of operator? User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoEvita_08 PEGA replied to karthikG3591Hi Karthik, Thank you for your query posted. Could you clarify your question. Do you want to know how to achieve routing of cases from workbasket based on the skills? If yes, then you can use the GetNextWork activity. Thank you. Posted: 3 years agoSrijithSasindhran Incessant Technologies replied to karthikG3591You can use toLevelledWorkGroup or SampletoSkilledGroupList OOTB Router Activities to retrieve assignments based on the Skills.In the assignment level you need to give the skill level required.