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Brian Hamner (hamnb)
PEGA
Senior Specialist Solutions Consultant - 1:1 Customer Engagement
Pegasystems Inc.
US
hamnb Member since 2019 3 posts
PEGA
Posted: November 30, 2019
Last activity: November 30, 2019
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Web chatbot cache control

Hello,

I have a Pega CS 8.3 web chatbot. During the conversation the chatbot calls CDH to get new NBA's. The issue is that the chatbot is caching responses. So you see the previous response (which is a menu sourced with the NBA results). If I clear the cookie from the browser and rerun, then I see the new NBA.

Is there a way I can force the chat bot to either not cache responses or flush the cache during a the response?

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