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DANISHY1 Member since 2008 12 posts
Cognizant Technology Solutions
Posted: 8 months ago
Last activity: 8 months ago
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PegaCall CTI integration with Avaya AES ecsjtapi.jar version

Hi,

We want to reinstall ecsjtapi.jar in our application by removing the older version of the jar from the server. To do this we have already deleted the jar from pr_engineclasses table and also from the temp directory in tomcat. After restarting the server we see that on the Version Information landing page of Pega Call Administration & Configuration it still shows the old version is accessible. Can we proceed to import the new version of the jar file and if it is imported will it override the old version ?

Thanks

Yasser

***Edited by Moderator: Lochan to update platform capability tags***

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