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Ahmed Omar (AhmedOmar)
Nokia
Senior Software Developer
Nokia
EG
AhmedOmar Member since 2017 1 post
Nokia
Posted: October 18, 2017
Last activity: March 5, 2018
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SLA Change assignee

Hello Everyone,

This is my first question in PEGA.

While creating the case and setting SLA ex: 5 Days and assigned to someone "X", then while creating the case and submitted to the "X" and SLA started,we want to change something in this case that already assigned to "X", is there a way to make changes in it or not?

Thanks.

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