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Zakir Hussain (ZakirH84)
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ZakirH84 Member since 2015 4 posts
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Posted: October 10, 2015
Last activity: April 21, 2017
Posted: 10 Oct 2015 13:25 EDT
Last activity: 21 Apr 2017 8:06 EDT
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Service Level Queue Issue

Hi All,

I'm trying to set Ticket on the assignment which has SLA triggered on it. When SetTicket activity is called, its throwing an error as

"Instance of Class Queue not found: SYSTEM-QUEUE-SERVICELEVEL.SYSTEM-QUEUE-SERVICELEVEL...."

Not able to proceed because of this. Any idea how this can be addressed.

***Updated by moderator: Lochan to add Categories***

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