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ZakirH84 Member since 2015 4 posts
CVS CareMark
Posted: 5 years ago
Last activity: 5 years ago
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Service Level Queue Issue

Hi All,

I'm trying to set Ticket on the assignment which has SLA triggered on it. When SetTicket activity is called, its throwing an error as

"Instance of Class Queue not found: SYSTEM-QUEUE-SERVICELEVEL.SYSTEM-QUEUE-SERVICELEVEL...."

Not able to proceed because of this. Any idea how this can be addressed.

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